Loading relationships broken

Started by Private User on Tuesday, March 15, 2011
Showing all 16 posts
Private User
3/15/2011 at 11:47 AM

Lately, when I've tried to load relationships in the relationships panel from the tree view, it timesout and loads a blank white page. Is this happing to anyone else? Mike Stangel?

3/15/2011 at 12:10 PM

A timeout should not load a blank page -- we have special code for that. So whatever you're seeing must be something else. Can you post an example profile?

Private User
3/15/2011 at 12:28 PM

It seems to be happening especially in relation to complicated messes.

Load this profile, go to his tree and try and load his relationships.
Loup III de Gascogne, duc de Gascogne

Private User
3/15/2011 at 1:54 PM

Mike Stangel, any luck with this?

Private User
3/15/2011 at 2:57 PM

I got another one:
http://www.geni.com/people/Urraca-Gim%C3%A9nez-condesa-de-Arag%C3%B...

I think what's happing is a load error but instead of loading in that div, it opens this white page.

3/15/2011 at 3:18 PM

Okay it *is* timing out but for some reason you're not seeing the correct timeout message. Here's what it does for me: http://awesomescreenshot.com/0ad9aqi65

What browser are you using?

Private User
3/15/2011 at 4:09 PM

Google Chrome 10.0.648.133 on Windows 7. I'm also using the Chrome Geni app.

3/15/2011 at 4:12 PM

Doubly strange -- that is in every way identical to the setup I'm using right now! (though when I chose "About Google Chrome" to check my version, it installed an update... guess it's worth seeing if that makes any difference)

3/15/2011 at 4:19 PM

Okay I think I see the problem now.. will see what I can do.

Private User
3/15/2011 at 4:22 PM

Yeah, weird. I rebooted to double check. That profile loads now (maybe because i fixed some realtionships in the area) so I found another one.
Loup II, duc de Gascogne

Private User
3/15/2011 at 4:23 PM
3/15/2011 at 4:29 PM

I've checked in a fix that I expect we'll release tomorrow.

Private User
3/15/2011 at 4:47 PM

Thanks Mike. You da man!

3/16/2011 at 6:37 PM

Ok, looking any better?

Private User
3/16/2011 at 8:39 PM

Yep, so far. Tree loads better too. What changed?

3/17/2011 at 7:22 AM

We released a number of fixes / updates yesterday. The fix for the edit relationships tab was to remove a section of now-unneeded code, that was adding to the total time to load the page.

Showing all 16 posts

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