identify functon not working correctly

Started by Steve Collins on Sunday, January 23, 2011

Problem with this page?

Participants:

Steve Collins

Geni member
Lauri Kreen

Geni Pro
Private User

Geni member
Mike Stangel

Geni Pro
Danny Thorpe

Geni member

Showing all 10 posts

Steve Collins

1/23/2011 at 8:03 AM

The last few days when I use the Identify function I can't reshape the box and when I move it up it "jumps" to the bottom of my photo. Also, the field to enter a name is down below the screen and the words "Done identifying" do not appear on the screen (no way to stop identifying). I submitted an official problem report to the geni support team.

Lauri Kreen C

1/24/2011 at 12:16 PM

Private User, Mike Stangel
Some other bug with photos?

Private User

1/24/2011 at 12:21 PM

Steve Collins I am unable to reproduce this. What browser and version are you using?

Lauri Kreen C

1/24/2011 at 1:40 PM

Maybe the resolution or photo size is too small?

What are the minimum photo parameters for profile photo?

I was unable to tag smb at this photo:
http://www.geni.com/photo/view/6000000007594961715?album_type=photo...

(using FireFox 3.6 & Windows Vista)

Private User

1/24/2011 at 2:31 PM

The people tagger is wonky and appears to be a bug. We should have it fixed shortly.

Steve Collins

1/25/2011 at 3:49 PM

Hey Ashiya, are you part of the support team? I received an email that my problem could not be replicated (as if it's my problem..)

Steve Collins

1/25/2011 at 3:52 PM

I have a PC with Windows IE 8.0. The function was working fine until a few days ago. I have some photos with people identified but can no longer do it.

Mike Stangel G

1/25/2011 at 4:37 PM

We've reproduced the problem and are working on a fix. Sorry for the inconvenience!

Steve Collins

1/26/2011 at 9:26 AM

Thanks for the reply. Good luck with the fix.

Danny Thorpe

1/28/2011 at 11:25 AM

I've noticed this too - I go to all the trouble of identifying people in a document (PDF), but the identified persons don't appear at the bottom of the image like they used to a few days ago, and when I come back to that document page later all of my identifications are gone!

Same applies to documents that are URL captures.

Please fix! Thanks.

Showing all 10 posts

identify functon not working correctly

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